Visitors are welcome at Union General Hospital, but we do request that the following rules be observed:
- Normal visiting hours are from 8:00am to 9:00pm. Any visitors after 9:00pm must obtain a visitor's pass from the Security Department.
- Visitors must be 12 years of age or older.
- Two visitors are allowed in the patient's room at any time. This rule may be waived by the nursing staff under certain circumstances.
- One member of the patient's immediate family is allowed to stay overnight in the patient's room.
- Due to COVID-19 precautions, face masks are required to be worn at all times.
Guest Meals and Vending Services
The cafeteria is open for meals to visitors during the following times:
There are vending machines located outside the emergency entrance, on the 1st floor adjacent to the cafeteria, and on the 3rd floor next to the visitor waiting area.
Calling a Patient
To reach a patient's room, please call 706-439-6400 and, at the prompt, enter their room number.
Telephones for local calls are provided for use by visitors on the first floor at the Registration waiting area, the Main Lobby, and inside the Emergency Department waiting area.
Union General Hospital and Chatuge Regional Hospital are tobacco-free facilities. The use of any and all tobacco products, to include smokeless tobacco in any form, are prohibited for visitors, patients, employees, and guests anywhere within our facilities or on the grounds.
We maintain a vault for the safekeeping of money and other valuables during your stay. We encourage you to use this service. Union General Hospital and Chatuge Regional Hospital shall not be liable for the loss or damage to any money, jewelry, glasses, dentures, documents, furs, or other articles of unusual value, unless placed in the vault for safekeeping.
The "Pink Ladies" and men wearing the Auxiliary emblem are volunteer members of the Hospital Auxiliary. Our auxiliary is an affiliate of the state and national organizations. Each member donates his or her time to help in various ways in the hospital and nursing home. The primary duties of the volunteers at our hospitals are to greet the public and to direct the flow of visitors to patients' rooms in accordance with the hospital's visitor policy. They work directly with the patients: providing assistance as needed and directing outpatients to Registration, Laboratory, and Radiology or to other locations in the hospital; and delivering flowers to patients. The Auxiliary maintains a gift shop in the hospital lobby. The Auxiliary works under established rules and regulations from the hospital.
The Chaplaincy Program is based on the belief that in a time of crises, all of us need supportive relationships with other individuals. It is the philosophy of this program that clergymen and women can make a significant contribution to patients and their families by offering care and support during times of need.
A chaplain is on duty daily. Monday through Friday the chaplain on duty makes hospital calls to patients who have requested a visit. On Saturday and Sunday the chaplains are available in event of an emergency. Please do not hesitate to notify the nursing staff if you or your family member desire to see a chaplain.